Wednesday, October 20, 2010
Free Tax Audit Protection
The above paragraph is not true, but many people think it is. I pick up several clients each year from other accounting firms because the client expected free audit protection. The real kicker is when they expect the accountant to pay their taxes for them. So it goes.
I am lucky. My clients get audited at a lower rate than average. But audits still pop up from time to time. And every couple of years I get a client that thinks I should pay their audit costs and taxes. Today is the day.
When you win 99% of the audit, have zero penalties and only $40 in interest you should be happy. Unfortunately, this is not the case. It is even worse. The client wants me to pay him for his time. It does not work that way, folks. Not in this fantasy world.
This post is about how I handle the client that thinks a tax preparation fee includes audit protection and payment of their taxes. In a simple phrase: I fire them. Sound mean? Not really. I do not want to serve a client that expects me to pay their taxes. No one is really so dumb as to think anyone will pay their tax bill for them.
Let me make this clear. Tax preparation fess pay for tax preparation services. Audits cost extra. Your taxes are your responsibility under all circumstances.
I am writing this early Monday morning but will post this Wednesday. Thursday I will fire a client for wasting my time, expecting me to pay taxes he never owed, including costs of the audit. Too bad, really. I liked the guy. But if trust is lost why waste time. He will be served better elsewhere.
And just so you know, you can purchase audit insurance where some or all of these costs are covered.
Tuesday, November 3, 2009
New Clients
- Previous two years tax returns.
- Do you work out of your home? Have a shop? Office?
- Are you a sole prop, partnership, corporation, LLC?
- Future plans for business.
There are so many ways to reduce taxes for business. Individuals can save, too, but it is more difficult.
I set a goal to bring in 100 new business clients by the end of 2010. I have 6 since setting the goal. It isn’t hard or unusual to save $3000 - $5000 for a new business client. If I use the low end number, my new business clients will save $300,000 in taxes over the first year. Not bad.
Regular clients can save, as well. I send out letters each year inviting clients to review their tax situation. A handful of individuals and a quarter of my businesses take me up on the offer. That is too bad, since only those that take my offer reap the benefits.
Here is the offer I make my clients: I’ll charge $100 for the consultation. It will take 1-2 hours. If I can’t save you money, the consult is on me. If you don’t like my ideas, the consult is on me. The cost is low to start and if you feel you gained nothing, you owe me nothing. I think that is fair.
New client get their first consult free regardless. I need to know my client before I invoice for services. What do you think of my on-going offer?